Claap - Transcriptions are not being processed – Incident details

All systems operational

Transcriptions are not being processed

Resolved
Major outage
Started 26 days agoLasted about 2 hours

Affected

Transcription

Major outage from 7:30 AM to 9:42 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

    A configuration migration done by our transcription provider temporarily disconnected our services.

    All unprocessed transcripts during the outage are now being processed.

  • Investigating
    Investigating