Claap - Unusual Transcription delays – Incident details

Transcription experiencing major outage

Unusual Transcription delays

Resolved
Degraded performance
Started 12 months agoLasted about 3 hours

Affected

Transcription

Degraded performance from 9:05 AM to 11:50 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    The provider implemented a fix and we are currently monitoring the result.

  • Identified
    UTC
    Identified

    Our transcription provider is working on a fix for this incident.