<?xml version="1.0" encoding="UTF-8"?>
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  <id>tag:claap.instatus.com,2005:/history</id>
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  <link rel="self" type="application/atom+xml" href="https://claap.instatus.com/history.atom"/>
  <title>Claap Status - Incident history</title>
  <updated>2026-06-02T14:34:30.342+00:00</updated>
  <author>
    <name>Claap</name>
  </author>
  
<entry>
  <id>tag:claap.instatus.com,2005:Incident/cmpwqnvy1028jp5doi7t5baln</id>
  <published>2026-06-02T14:34:30.342+00:00</published>
  <updated>2026-06-02T14:34:30.342+00:00</updated>
  <link rel="alternate" type="text/html" href="https://claap.instatus.com/incident/cmpwqnvy1028jp5doi7t5baln"/>
  <title>app.claap.io is down</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 12 minutes</p>
    <p><strong>Affected Components:</strong> Webapp</p>
    <p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>14:34:30</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>14:46:33</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:claap.instatus.com,2005:Incident/cmotvu3ss01rj2oucqv6gop6s</id>
  <published>2026-05-06T09:56:17.619+00:00</published>
  <updated>2026-05-06T09:56:17.619+00:00</updated>
  <link rel="alternate" type="text/html" href="https://claap.instatus.com/incident/cmotvu3ss01rj2oucqv6gop6s"/>
  <title>Transcription is delayed</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 hours and 29 minutes</p>
    <p><strong>Affected Components:</strong> Transcription</p>
    <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>09:56:17</var> GMT+0</small><br /><strong>Investigating</strong> -
  Our transcription provider is currently investigating this incident..</p>
<p><small>May <var data-var='date'> 6</var>, <var data-var='time'>13:25:23</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:claap.instatus.com,2005:Incident/cmnye8m2s01bdd5nfsyckx1w9</id>
  <published>2026-04-14T07:30:17.683+00:00</published>
  <updated>2026-04-14T07:30:17.683+00:00</updated>
  <link rel="alternate" type="text/html" href="https://claap.instatus.com/incident/cmnye8m2s01bdd5nfsyckx1w9"/>
  <title>Transcriptions are not being processed</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 hours and 12 minutes</p>
    <p><strong>Affected Components:</strong> Transcription</p>
    <p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>07:30:17</var> GMT+0</small><br /><strong>Investigating</strong> -
  .</p>
<p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>09:42:14</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved.

A configuration migration done by our transcription provider temporarily disconnected our services.

All unprocessed transcripts during the outage are now being processed. .</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:claap.instatus.com,2005:Incident/cmnotg3bb03mb6c1lg44f3n1h</id>
  <published>2026-04-07T14:00:00.000+00:00</published>
  <updated>2026-04-07T14:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://claap.instatus.com/incident/cmnotg3bb03mb6c1lg44f3n1h"/>
  <title>Transcription processing experiencing delays</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 8 hours and 30 minutes</p>
    <p><strong>Affected Components:</strong> Transcription</p>
    <p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Out transcription provider is experiencing delays in the service and is investigating..</p>
<p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>22:29:51</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved. 

Transcription for new recordings was back at nominal latencies at 16h50 UTC. 

Pending transcripts which were affected and queued during the incident have all been processed as of 00h30 UTC. .</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:claap.instatus.com,2005:Incident/cmm3ljhie07opfnu1zbyegl7n</id>
  <published>2026-02-26T15:06:40.849+00:00</published>
  <updated>2026-02-26T15:06:40.849+00:00</updated>
  <link rel="alternate" type="text/html" href="https://claap.instatus.com/incident/cmm3ljhie07opfnu1zbyegl7n"/>
  <title>Transcription processing experiencing issues</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> Transcription</p>
    <p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>15:06:40</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>15:55:19</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:claap.instatus.com,2005:Incident/cmlgsg9i909xotyqoi79ptxdo</id>
  <published>2026-02-10T15:30:14.000+00:00</published>
  <updated>2026-02-10T17:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://claap.instatus.com/incident/cmlgsg9i909xotyqoi79ptxdo"/>
  <title>Transcription processing experiencing issues</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 14 minutes</p>
    
    <p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved. Failed transcripts are progressively being re-processed..</p>
<p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>15:30:14</var> GMT+0</small><br /><strong>Investigating</strong> -
  Our transcription provider is currently investigating this incident..</p>
<p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>16:44:01</var> GMT+0</small><br /><strong>Monitoring</strong> -
  Our provider has resolved their incident and we are currently monitoring the result..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:claap.instatus.com,2005:Incident/cmj06q7eg00ddzhj2xetin6k8</id>
  <published>2025-12-10T14:00:00.000+00:00</published>
  <updated>2025-12-10T14:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://claap.instatus.com/incident/cmj06q7eg00ddzhj2xetin6k8"/>
  <title>Recording transcriptions are missing</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 hours and 41 minutes</p>
    <p><strong>Affected Components:</strong> Transcription</p>
    <p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Our transcription provider is experiencing a partial outage. Once the issue is addressed on their end, affected recordings will be processed again. .</p>
<p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>16:40:59</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved. The underlying issue has been resolved and the impacted recordings are progressively being reprocessed..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:claap.instatus.com,2005:Incident/cmgzgizbo02ut80df182qq4ld</id>
  <published>2025-10-20T14:00:00.000+00:00</published>
  <updated>2025-10-20T14:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://claap.instatus.com/incident/cmgzgizbo02ut80df182qq4ld"/>
  <title>www.claap.io is down</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 4 hours and 54 minutes</p>
    <p><strong>Affected Components:</strong> Website</p>
    <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br /><strong>Monitoring</strong> -
  Our hosting provider has been impacted by the AWS outage and is still recovering. 

The website homepage appears to be available sporadically..</p>
<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>18:54:27</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:claap.instatus.com,2005:Incident/cmgywtjy1014r55kxebayk7b9</id>
  <published>2025-10-20T07:30:19.078+00:00</published>
  <updated>2025-10-20T07:30:19.078+00:00</updated>
  <link rel="alternate" type="text/html" href="https://claap.instatus.com/incident/cmgywtjy1014r55kxebayk7b9"/>
  <title>Major AWS outage causing webapp and other 3rd party synchronization to be unavailable</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 hours and 55 minutes</p>
    <p><strong>Affected Components:</strong> Transcription, Webapp</p>
    <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>07:30:19</var> GMT+0</small><br /><strong>Identified</strong> -
  We are monitoring AWS and Vercel udpates.

We have verified that recording bots will still join scheduled meetings as planned, and recordings will be processed.

Impacted:

* webapp
* transcription of recordings may be impacted.</p>
<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>09:23:42</var> GMT+0</small><br /><strong>Monitoring</strong> -
  The webapp appears to be back for most users. We are still monitoring transcription services as they appear to still be affected..</p>
<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>11:25:38</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved.

Any transcriptions that had not been processed completely are being progressively reprocessed. .</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:claap.instatus.com,2005:Incident/cmfb09kcu0005apdzh6dlc6ac</id>
  <published>2025-09-08T09:05:00.000+00:00</published>
  <updated>2025-09-08T09:05:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://claap.instatus.com/incident/cmfb09kcu0005apdzh6dlc6ac"/>
  <title>Unusual Transcription delays</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 hours and 45 minutes</p>
    <p><strong>Affected Components:</strong> Transcription</p>
    <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>09:05:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Our transcription provider is working on a fix for this incident..</p>
<p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>11:21:25</var> GMT+0</small><br /><strong>Monitoring</strong> -
  The provider implemented a fix and we are currently monitoring the result..</p>
<p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>11:50:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

</feed>