Claap Status - Incident history https://claap.instatus.com Claap Wed, 6 May 2026 09:56:17 +0000 Transcription is delayed Type: Incident Duration: 3 hours and 29 minutes Affected Components: Transcription May 6, 09:56:17 GMT+0 - Investigating - Our transcription provider is currently investigating this incident. May 6, 13:25:23 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 hours and 29 minutes

Affected Components:

<p><small>May <var data-var='date'> 6</var>, <var data-var='time'>09:56:17</var> GMT+0</small><br><strong>Investigating</strong> - Our transcription provider is currently investigating this incident..</p> <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>13:25:23</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 6 May 2026 09:56:17 +0000 https://claap.instatus.com/incident/cmotvu3ss01rj2oucqv6gop6s https://claap.instatus.com/incident/cmotvu3ss01rj2oucqv6gop6s Transcriptions are not being processed Type: Incident Duration: 2 hours and 12 minutes Affected Components: Transcription Apr 14, 07:30:17 GMT+0 - Investigating - Apr 14, 09:42:14 GMT+0 - Resolved - This incident has been resolved. A configuration migration done by our transcription provider temporarily disconnected our services. All unprocessed transcripts during the outage are now being processed. Type: Incident

Duration: 2 hours and 12 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>07:30:17</var> GMT+0</small><br><strong>Investigating</strong> - .</p> <p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>09:42:14</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. A configuration migration done by our transcription provider temporarily disconnected our services. All unprocessed transcripts during the outage are now being processed. .</p> ]]> Tue, 14 Apr 2026 07:30:17 +0000 https://claap.instatus.com/incident/cmnye8m2s01bdd5nfsyckx1w9 https://claap.instatus.com/incident/cmnye8m2s01bdd5nfsyckx1w9 Transcription processing experiencing delays Type: Incident Duration: 8 hours and 30 minutes Affected Components: Transcription Apr 7, 14:00:00 GMT+0 - Identified - Out transcription provider is experiencing delays in the service and is investigating. Apr 7, 22:29:51 GMT+0 - Resolved - This incident has been resolved. Transcription for new recordings was back at nominal latencies at 16h50 UTC. Pending transcripts which were affected and queued during the incident have all been processed as of 00h30 UTC. Type: Incident

Duration: 8 hours and 30 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - Out transcription provider is experiencing delays in the service and is investigating..</p> <p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>22:29:51</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. Transcription for new recordings was back at nominal latencies at 16h50 UTC. Pending transcripts which were affected and queued during the incident have all been processed as of 00h30 UTC. .</p> ]]> Tue, 7 Apr 2026 14:00:00 +0000 https://claap.instatus.com/incident/cmnotg3bb03mb6c1lg44f3n1h https://claap.instatus.com/incident/cmnotg3bb03mb6c1lg44f3n1h Transcription processing experiencing issues Type: Incident Affected Components: Transcription Feb 26, 15:06:40 GMT+0 - Resolved - This incident has been resolved. Feb 26, 15:55:19 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Affected Components:

<p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>15:06:40</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>15:55:19</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 26 Feb 2026 15:06:40 +0000 https://claap.instatus.com/incident/cmm3ljhie07opfnu1zbyegl7n https://claap.instatus.com/incident/cmm3ljhie07opfnu1zbyegl7n Transcription processing experiencing issues Type: Incident Duration: 1 hour and 14 minutes Feb 10, 17:00:00 GMT+0 - Resolved - This incident has been resolved. Failed transcripts are progressively being re-processed. Feb 10, 15:30:14 GMT+0 - Investigating - Our transcription provider is currently investigating this incident. Feb 10, 16:44:01 GMT+0 - Monitoring - Our provider has resolved their incident and we are currently monitoring the result. Type: Incident

Duration: 1 hour and 14 minutes

<p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. Failed transcripts are progressively being re-processed..</p> <p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>15:30:14</var> GMT+0</small><br><strong>Investigating</strong> - Our transcription provider is currently investigating this incident..</p> <p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>16:44:01</var> GMT+0</small><br><strong>Monitoring</strong> - Our provider has resolved their incident and we are currently monitoring the result..</p> ]]> Tue, 10 Feb 2026 15:30:14 +0000 https://claap.instatus.com/incident/cmlgsg9i909xotyqoi79ptxdo https://claap.instatus.com/incident/cmlgsg9i909xotyqoi79ptxdo Recording transcriptions are missing Type: Incident Duration: 2 hours and 41 minutes Affected Components: Transcription Dec 10, 14:00:00 GMT+0 - Identified - Our transcription provider is experiencing a partial outage. Once the issue is addressed on their end, affected recordings will be processed again. Dec 10, 16:40:59 GMT+0 - Resolved - This incident has been resolved. The underlying issue has been resolved and the impacted recordings are progressively being reprocessed. Type: Incident

Duration: 2 hours and 41 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our transcription provider is experiencing a partial outage. Once the issue is addressed on their end, affected recordings will be processed again. .</p> <p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>16:40:59</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. The underlying issue has been resolved and the impacted recordings are progressively being reprocessed..</p> ]]> Wed, 10 Dec 2025 14:00:00 +0000 https://claap.instatus.com/incident/cmj06q7eg00ddzhj2xetin6k8 https://claap.instatus.com/incident/cmj06q7eg00ddzhj2xetin6k8 www.claap.io is down Type: Incident Duration: 4 hours and 54 minutes Affected Components: Website Oct 20, 14:00:00 GMT+0 - Monitoring - Our hosting provider has been impacted by the AWS outage and is still recovering. The website homepage appears to be available sporadically. Oct 20, 18:54:27 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 4 hours and 54 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Monitoring</strong> - Our hosting provider has been impacted by the AWS outage and is still recovering. The website homepage appears to be available sporadically..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>18:54:27</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 20 Oct 2025 14:00:00 +0000 https://claap.instatus.com/incident/cmgzgizbo02ut80df182qq4ld https://claap.instatus.com/incident/cmgzgizbo02ut80df182qq4ld Major AWS outage causing webapp and other 3rd party synchronization to be unavailable Type: Incident Duration: 3 hours and 55 minutes Affected Components: Transcription, Webapp Oct 20, 07:30:19 GMT+0 - Identified - We are monitoring AWS and Vercel udpates. We have verified that recording bots will still join scheduled meetings as planned, and recordings will be processed. Impacted: * webapp * transcription of recordings may be impacted Oct 20, 09:23:42 GMT+0 - Monitoring - The webapp appears to be back for most users. We are still monitoring transcription services as they appear to still be affected. Oct 20, 11:25:38 GMT+0 - Resolved - This incident has been resolved. Any transcriptions that had not been processed completely are being progressively reprocessed. Type: Incident

Duration: 3 hours and 55 minutes

Affected Components: ,

<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>07:30:19</var> GMT+0</small><br><strong>Identified</strong> - We are monitoring AWS and Vercel udpates. We have verified that recording bots will still join scheduled meetings as planned, and recordings will be processed. Impacted: * webapp * transcription of recordings may be impacted.</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>09:23:42</var> GMT+0</small><br><strong>Monitoring</strong> - The webapp appears to be back for most users. We are still monitoring transcription services as they appear to still be affected..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>11:25:38</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. Any transcriptions that had not been processed completely are being progressively reprocessed. .</p> ]]> Mon, 20 Oct 2025 07:30:19 +0000 https://claap.instatus.com/incident/cmgywtjy1014r55kxebayk7b9 https://claap.instatus.com/incident/cmgywtjy1014r55kxebayk7b9 Unusual Transcription delays Type: Incident Duration: 2 hours and 45 minutes Affected Components: Transcription Sep 8, 09:05:00 GMT+0 - Identified - Our transcription provider is working on a fix for this incident. Sep 8, 11:21:25 GMT+0 - Monitoring - The provider implemented a fix and we are currently monitoring the result. Sep 8, 11:50:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 45 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>09:05:00</var> GMT+0</small><br><strong>Identified</strong> - Our transcription provider is working on a fix for this incident..</p> <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>11:21:25</var> GMT+0</small><br><strong>Monitoring</strong> - The provider implemented a fix and we are currently monitoring the result..</p> <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>11:50:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 8 Sep 2025 09:05:00 +0000 https://claap.instatus.com/incident/cmfb09kcu0005apdzh6dlc6ac https://claap.instatus.com/incident/cmfb09kcu0005apdzh6dlc6ac