Claap - Transcription processing experiencing delays – Incident details

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Transcription processing experiencing delays

ResolvedDegraded performance8 hours 29 minutes

Affected

Transcription

Degraded performance from 2:00 PM to 10:29 PM

  • ResolvedUTC

    This incident has been resolved.

    Transcription for new recordings was back at nominal latencies at 16h50 UTC.

    Pending transcripts which were affected and queued during the incident have all been processed as of 00h30 UTC.

  • IdentifiedUTC

    Out transcription provider is experiencing delays in the service and is investigating.